Shipping policy

At BADMUSE, we strive to process and ship your order as quickly as possible.

Processing Time

Orders are processed within 1–3 business days. During busy periods, processing may take slightly longer.

Shipping Times

The Netherlands: 3–12 business days
European Union: 3–12 business days
International: 5–15 business days

Shipping times are estimates and may vary depending on your location and customs processing.

Shipping Costs

Shipping costs are calculated at checkout.

Free shipping is available on orders over €75.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Customs & Import Fees

For international orders outside the European Union, customs duties, taxes, or import fees may apply. These charges are the responsibility of the customer.

Delays

BADMUSE is not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. BADMUSE is not responsible for orders shipped to an incorrect address provided by the customer.